Transportation

How to Use New Jersey (NJ) Transit  https://www.njtransit.com/   

Riding the Bus

Plan Your Trip: https://www.njtransit.com/Bus-to using Origin and Destination fields.

From this page, you can also print schedules, which have all the information needed for the trip. Included will be the stops, start point/end point, and times. Schedules may vary based on weekdays and weekends.

Pay for your ticket: For local buses, you can tell the driver your destination and deposit your money.  Or download the mobile app:  https://www.njtransit.com/app to purchase your fare ahead of time.

When boarding, double check the bus destination sign, and listen to the announced stops. If you still have questions, ask the bus driver for more information.

Have questions?  Visit the Bus Tickets page or call at 973-275-5555.

Access Link ADA Paratransit

What is Access Link?

NJ TRANSIT’s ADA paratransit program known as Access Link provides public transportation to people with disabilities who are unable to use the local bus service according to the American with Disabilities Act (ADA).

How to use Access Link – https://www.njtransit.com/accessibility/access-link-ada-paratransit 

Similar to NJ Transit, Access Link functions the same hours as a bus and requires a fare, and has certain stops. The easiest way to use Access Link is by downloading the app and setting up an EZ wallet for online payments. However, you may find a ride using the online website https://accesslink.njtransit.com/#/auth/signinregister 

After creating an account, you will have full access to the website.

If you would like to pay your fare in cash, make sure it is exact since the drivers will not   have change.

Access Link will pick you up from your origin location and transport you to your destination as long as both locations are in the service area. All customers are required to meet the vehicle within 5 minutes of the vehicle arriving. Access Link operators are able to provide you with assistance (i.e. boarding and exiting the vehicle and assisting with your securements). Operators are not permitted to assist customers with handling carry-on items.

Access Link service pick-up and drop-off points are within a 3/4 mile radius of an eligible bus route or light rail station. Make sure your original point and destination are within the route.

Each county in New Jersey provides a paratransit service for older residents and people with disabilities.  For more information on local paratransit services, including hours of operation, reservation procedures and any fees: https://www.state.nj.us/humanservices/dds/hottopics/transportation/ 

Riding the Train

Tickets must be purchased prior to boarding the train. Tickets can be purchased through a Ticket Vending Machine (TVM), at a staffed ticket office, or by using the mobile app. https://www.njtransit.com/app  TVMs have directions on the screen as to how to purchase a ticket. TVMs accept cash, debit cards and credit cards (American Express, Discover, MasterCard and VISA).

It is best to arrive at least 5 minutes prior to its arrival time. For your safety, stand behind the yellow line.

The tracks at your train or light rail station are marked with directional signs on the platforms. At larger stations, where trains board from several tracks, you may determine your train track by checking the departure board or TV monitors.

Pay attention to the stops as they will either be announced or displayed on TV monitors.

Helpful Information

Customer service is open from 8:30 AM to 5:00 PM at 973-275-5555. If needed, a free interpreter will be provided.

NJ Transit App has features that will allow you to purchase tickets, check times for departure/arrival, as well as any delays throughout New Jersey.  https://www.njtransit.com/app

Printer friendly and downloadable timetables: https://www.njtransit.com/schedules/printable

Additional Transportation Options

ModivCare

What is Modivcare?

ModivCare is the transportation vendor for people enrolled in Medicaid or NJ FamilyCare. It is used for non-emergency transportation for medical appointments. Members may call them at 1-866-527-9933 (TTY 1-866-288-3133) to set up a transportation appointment. You can also make your reservation online at https://www.modivcare.com/offerings/nemt/  Call by noon at least 2 days before you need the ride.

Don’t forget to schedule your return ride home; but if you did not schedule a ride, you can do so once your appointment is over. You or your doctor’s office can call the “Ride Assist” phone number at 1-866-527-9934 (TTY 1-866-288-3133) and ask someone to pick you up. The transportation provider should pick you up within 60 minutes from the time you call them.

Rideshare Services – Rideshares can be expensive compared to public transportation, but are good when there are no other options.

Lyft – https://www.lyft.com/ 

How to Use Lyft

Once you’ve downloaded the Lyft app and created an account:

Tap ‘Search destination’ and enter your drop-off location.

Select your preferred ride type. …

Tap ‘Select Lyft’

Confirm or change your pickup location before tapping ‘Confirm and request’

Uber – https://www.uber.com/us/en/about/ 

How to Use Uber

Once you’ve downloaded the Uber app and created an account:

Open and log into the Uber app on your device.

Type your destination into the “Where to?” section.

Select the type of vehicle you would like at the bottom of the screen.

Tap “request” and then confirm the pickup location.